VMware Horizon 7: Troubleshooting and Performance Optimization [V7] (EDU-HTSPO7)

During this five-day, hands-on training, you will gain the advanced knowledge, skills, methodology, and abilities to achieve competence in troubleshooting the View component of VMware Horizon® 7. You will increase your skills and competence in using VMware and third-party tools to analyze and solve problems associated with a View implementation. This lab-intensive course provides you with a comprehensive environment to test your skills at identifying and solving a broad range of issues.

Target Audience
Experienced system administrators and system integrators responsible for maintaining the View component of VMware Horizon 7

This class requires understanding the concepts and topics presented in the following courses:
  • Horizon (with View): Install, Configure, Manage
  • VMware Data Center Virtualization Fundamentals
Experience with working with View is helpful.

This course helps prepare you for the following certifications:
  • VMware Certified Implementation Expert 6  Desktop and Mobility (VCIX6-DTM)

Course Objectives
By the end of the course, you should be able to meet the following objectives:
  • Use the View Administrator Web Client, log files, and VMware and third-party tools to analyze, diagnose, and troubleshoot problems in a View environment
  • Optimize the display protocol and the virtual desktop to ensure an optimal end-user experience
  • Identify infrastructure problems as they relate to View
  • Discuss View installation problems and best practices
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Course Modules

1 Course Introduction
  • Introductions and course logistics
  • Course objectives
2 Introduction to Troubleshooting
  • Discuss troubleshooting techniques
  • Describe methods for efficient troubleshooting in a consistent and repeatable manner
3 Troubleshooting Tools
  • Understand how the VMware Horizon administrator Web portal can be used to troubleshoot View problems
  • Understand how to use the command line to troubleshoot View problems
  • Understand how to use third-party tools to identify and troubleshoot View problems
  • Interpret log files
4 Connectivity and Printing
  • Discuss how View supports connecting USB devices to clients as well as printing to local and remote printers
  • Analyze, diagnose, and troubleshoot USB connectivity and printing problems
5 Display Protocol
  • Discuss the topology and architecture of Views display protocols
  • Analyze, diagnose, and troubleshoot Remote Desktop Protocol, HTML Access, and PCoIP problems
  • Optimize PCoIP for performance
6 View Composer
  • Discuss the architecture, purpose, and benefits of View Composer
  • Analyze, diagnose, and troubleshoot View Composer problems
  • Discuss the architectural purpose and benefits of NGVC
  • Analyze, diagnose, and troubleshoot NGVC problems
8 Virtual Desktops
  • Analyze, diagnose, and troubleshoot virtual desktop problems
  • Use VMware tools to optimize virtual desktops
9 SSL Certificates
  • Discuss SSL certificates
  • Install SSL certificates
  • Replace SSL certificates
  • Analyze, diagnose, and troubleshoot SSL certificate problems
10 Data Center Infrastructure
  • Discuss how a data centers infrastructure can affect the performance of a View environment
  • Discuss best practices for data center infrastructure for View