Apple Certified Technical Coordinator 10.10 Boot Camp (Yosemite 101 + 201) (APL-MAC301-100)

Course Description:
 
The Apple Certified Technical Coordinator (ACTC) 10.10 Boot Camp is a combined delivery of the Yosemite 101 and Yosemite 201 courses and associated certification exams. This hands-on course provides an in-depth exploration of functionality and troubleshooting in OS X and the best methods for supporting users of OS X systems. This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses OS X Server. Students learn how to install and configure OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for managing and deploying OS X and software updates are also covered.
 
Course Objectives:
 
Upon completion of the Apple Certified Technical Coordinator 10.10 Boot Camp (Yosemite 101 + 201) course, students will be able to:
 
  • Understand the OS X Yosemite troubleshooting process
  • Use OS X Yosemite tools and resources to troubleshoot OS X Yosemite
  • Comprehend OS X Yosemite features and functionality, including how to find more information about OS X Yosemite
  • Prepare for Apple Certified Support Professional (ACSP) 10.10 certification
  • Recognize the features and functionality of OS X Server for Yosemite
  • Configure essential services on OS X Server for Yosemite
  • Use OS X Server tools to monitor and troubleshoot services
  • Effectively use of OS X Server to manage a small network of Mac computers and users
  • Manage access to files and services
  • Prepare for Apple Certified Technical Coordinator (ACTC) 10.10 certification
 
Audience:
 
This course is a compressed delivery of two courses, so only those who are already familiar with the concepts and comfortable working at a quick pace should attend. The ACTC Boot Camp is designed for: 
 
  • Help desk specialists 
  • Technical coordinators 
  • Service technicians 
  • Entry-level system administrators who support Mac users or implement and maintain networks using OS X Server
  • Technical support people who use Mac computers for general productivity or creative design 
  • Technical coordinators or power users who manage networks of computers running OS X? such as teachers and technology specialists who manage classroom networks or computer labs
 
Prerequisites:
 
  • Basic OS X knowledge
  • Basic troubleshooting experience 
  • Experience with OS X in a network environment
 
Duration:
 
5 Days
 
Course Topics:
 
  • Installation and Configuration
  • Install OS X Yosemite
  • Setup and Configuration
  • OS X Recovery
  • OS X Software Updates
  • User Accounts
  • User Accounts
  • User Home Folders
  • System Security
  • Keychain Management
  • File Systems
  • File Systems and Storage
  • FileVault
  • Permissions and Sharing
  • File System Troubleshooting
  • Data Management
  • Hidden Items, Shortcuts, and File Archives
  • System Resources
  • Metadata and Spotlight
  • Time Machine
  • Applications and Processes
  • Application Installation
  • Document Management
  • Application Management and Troubleshooting
  • Network Configuration
  • Network Essentials
  • Advanced Network Configuration
  • Network Troubleshooting
  • Network Services
  • Network Services
  • Host Sharing and Personal Firewall
  • System Management
  • Peripherals and Drivers
  • Print and Scan
  • System Troubleshooting
  • Configuring and Monitoring OS X Server
  • Installing OS X Server
  • Providing DNS Records
  • Exploring the Server App
  • Configuring SSL Certificates
  • Using Status and Notifications
  • Backing Up OS X Server
  • Configuring Accounts
  • Managing Local Users
  • Configuring Open Directory Services
  • Managing Local Network Accounts
  • Managing Devices with Configuration Profiles
  • Configuring OS X Server to Provide Device Management
  • Managing with Profile Manager
  • Sharing Files
  • Configuring the File Sharing Service
  • Defining File Access
  • Implementing Deployment Solutions
  • Leveraging NetInstall
  • Caching Content from Apple
  • Implementing the Software Update Service
  • Providing Network Services
  • Offering Time Machine Network Backup
  • Providing Security via the VPN Service
  • Providing DHCP
  • Hosting Websites
  • Using Collaborative Services
  • Providing Mail Service
  • Configuring the Wiki Service
  • Implementing the Calendar Service
  • Managing the Contacts Service
  • Providing the Messages Service