VMware vSphere: Troubleshooting [V7] (EDU-VSTS7)

This five-day, hands-on training course provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 7.x environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere® Client™, log files, and other tools to analyze and solve problems.


**VMware Live Online Certification bundle promo**

Students who register and attend this VMware-delivered Live Online class before 31st July 2020, will receive 2 free exam vouchers: 1 for the foundations exam, and 1 for the VCP elective exam or digital badge exam, plus have access to the VMware Learning Zone premium subscription, for 6 months free of charge.

Promotion Eligibility:

  • To be eligible for this promotion, you MUST enter the following promotional code during the registration of the class “Q2FY21EMEALOLVOU”
  • The free exam vouchers will only be given once the student has successfully paid and completed a VMware-delivered Live Online class on the public open enrolment schedule during the promotion period.
  • This offer is not valid for onsite training or VATC delivered classes.


Objectives

By the end of the course, you should be able to meet the following objectives:

  • Introduce troubleshooting principles and procedures
  • Practice Linux commands that aid in the troubleshooting process
  • Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere environment
  • Explain the purpose of key vSphere log files
  • Identify networking problems based on reported symptoms, validate and troubleshoot the reported problem, identify the root cause and implement the appropriate resolution
  • Analyze storage failure scenarios using a logical troubleshooting methodology, identify the root cause, and apply the appropriate resolution to resolve the problem
  • Troubleshoot vSphere cluster failure scenarios and analyze possible causes
  • Diagnose common VMware vSphere® High Availability problems and provide solutions
  • Identify and validate VMware ESXi™ host and VMware vCenter Server® problems, analyze failure scenarios, and select the correct resolution
  • Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems
  • Troubleshoot performance problems with vSphere components

 

Intended Audience

  • System administrators
  • System integrators

 

Prerequisites

This course requires completion of one of the following prerequisites:

  • VMware vSphere: Fast Track [V6.x] or [V7]
  • VMware vSphere: Install, Configure, Manage [V6.x] or [V7]
  • VMware vSphere: Optimize and Scale [V6.x] or [V7]
  • Equivalent knowledge and administration experience with ESXi and vCenter Server

Experience in working with a command-line interface is highly recommended.

 

Product Alignment

  • ESXi 7
  • vCenter Server 7
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Course Outline

1 Course Introduction

  • Introductions and course logistics
  • Course objectives


2 Introduction to Troubleshooting

  • Define the scope of troubleshooting
  • Use a structured approach to solve configuration and operational problems
  • Apply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency


3 Troubleshooting Tools

  • Use command-line tools (such as Linux commands, vSphere CLI, ESXCLI) to identify and troubleshoot vSphere problems
  • Identify important vSphere log files and interpret the log file contents


4 Troubleshooting Virtual Networking

  • Analyze and resolve standard switch and distributed switch problems
  • Analyze virtual machine connectivity problems and fix them
  • Examine common management network connectivity problems and restore configurations


5 Troubleshooting Storage

  • Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphere® VMFS) connectivity and configuration problems
  • Analyze and resolve common VM snapshot problems
  • Identify multipathing-related problems, including common causes of permanent device loss (PDL) and all paths down (APD) events and resolve these problems


6 Troubleshooting vSphere Clusters

  • Identify and recover from problems related to vSphere HA
  • Analyze and resolve VMware vSphere® vMotion® configuration and operational problems
  • Analyze and resolve common VMware vSphere® Distributed Resource Scheduler™ problems


7 Troubleshooting Virtual Machines

  • Identify possible causes and resolve virtual machine power-on problems
  • Troubleshoot virtual machine connection state problems
  • Resolve problems seen during VMware Tools™ installations


8 Troubleshooting vCenter Server and ESXi

  • Analyze and fix problems with vCenter Server services
  • Analyze and fix vCenter Server database problems
  • Examine ESXi host and vCenter Server failure scenarios and resolve the problems