VMware Horizon 7: Troubleshooting and Performance Optimization [V7.7] (EDU-HTSPO77)

PSO Credits accepted : 46 Credits per Class

During this five-day, hands-on training, you will gain the advanced knowledge, skills, methodology, and abilities to achieve competence in troubleshooting the View component of VMware Horizon® 7. You will increase your skills and competence in using VMware and third-party tools to analyze and solve problems associated with a View implementation. This lab-intensive course provides you with a comprehensive environment to test your skills at identifying and solving a broad range of issues.
By the end of the course, you should be able to meet the following objectives:
  • Use the Horizon Administrator Web client, log files, and VMware and third-party tools to analyze, diagnose, and troubleshoot problems in a View environment
  • Optimize the display protocol and the virtual desktop to ensure an optimal end-user experience
  • Identify infrastructure problems as they relate to View
  • Discuss View installation problems and best practices
Intended Audience
Experienced system administrators and system integrators responsible for maintaining the View component of VMware Horizon 7
This class requires understanding the concepts and topics presented in the following courses:
  • VMware Horizon 7: Install, Configure, Manage
  • VMware Data Center Virtualization Fundamentals
Experience with working with View and VMware vSphere® is helpful.
Product Alignment
  • VMware Horizon 7.7
  • vSphere 6
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Course Outline
1 Course Introduction
  • Introductions and course logistics
  • Course objectives
2 Introduction to Troubleshooting
  • Discuss troubleshooting techniques
  • Describe methods for efficient troubleshooting in a consistent and repeatable manner
3 Troubleshooting Tools
  • Understand how to use Horizon Administrator to troubleshoot View problems
  • Understand how to use the command line to troubleshoot View problems
  • Understand how to use VMware and third-party tools to identify and troubleshoot View problems
  • Interpret log files
4 Troubleshooting Virtual Desktops
  • Analyze, diagnose, and troubleshoot virtual desktop problems
  • Use VMware tools to optimize virtual desktops
5 Troubleshooting USB Connectivity and Printing
  • Discuss how View supports connecting USB devices to clients as well as printing to local and remote printers
  • Analyze, diagnose, and troubleshoot USB connectivity and printing problems
6 Troubleshooting Display Protocols
  • Discuss the topology and architecture of display protocols in View
  • Analyze, diagnose, and troubleshoot Remote Desktop Protocol, Blast Extreme, HTML Access, and PCoIP problems
  • Optimize PCoIP and Blast Extreme for performance
7 Troubleshooting View Composer
  • Discuss the architecture, purpose, and benefits of View Composer
  • Analyze, diagnose, and troubleshoot View Composer problems
8 Troubleshooting Instant Clones
  • Discuss the architecture, purpose, and benefits of instant clones
  • Understand how to create and deploy instant-clone desktop pools
  • Analyze, diagnose, and troubleshoot instant-clone problems
9  Troubleshooting SSL Certificates
  •  Discuss certificate authority and SSL certificates
  •  Discuss the proper method to install and replace certificate authority and SSL certificates
  •  Analyze, diagnose, and troubleshoot SSL certificate problems
10  Infrastructure
  •  Discuss how a data center’s infrastructure can affect the performance of a View environment
  •  Discuss best practices for data center infrastructure for View