RealPresence Platform Design, Configuration and Troubleshooting (RPPDAT301)

Polycom training provides a progressive learning path with courses starting at Level 1 and progressing to Level 3. This course is categorised as a Level 3 course and assumes Level 2 knowledge. It provides in-depth understanding of Polycom solutions in a real-world environment.

Course Goals
On completion of the training students will be able to:
  • Design, configure, and deploy a large enterprise customer solution integrating RMX, Resource Manager, DMA and RealPresence endpoints deployed in a Microsoft Active Directory environment
  • Design, configure, and deploy advanced features of the RealPresence Platform
  • Explain the benefits of deploying RealPresence Resource Manager for large enterprise solutions and multi-tenancy
  • Explain the flow of communication between the components of a RealPresence Platform solution
  • Use appropriate techniques to troubleshoot issues for larger scale implementations of endpoints, RMX, Resource Manager and DMA