Implementing Cisco UC Voice over IP and QoS (CVOICE)(V8.0)


Implementing Cisco Voice Communications and QoS (CVOICE) teaches students about voice gateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of IP phones in Cisco Unified Communications Manager Express environment, and essential information about gatekeepers and Cisco Unified Border Element. The course provides the learners with voice-related quality of service (QoS) mechanisms that are required in Cisco Unified Communications networks.

Target Audience

This course is intended for:
  • Network Administrators, Network Engineers, and Systems Engineers
  • Anyone who has their CCNA Voice and/or is working towards CCNP Voice Certification


To fully benefit from this course, students should have the following prerequisite skills and knowledge: 
  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing
  • Ability to configure and operate Cisco IOS routers in an IP environment at the Cisco CCNA©_ Routing and Switching level
  • Basic knowledge of traditional voice, converged voice, and data networks at the Cisco CCNA Voice level
  • Recommended authorized prerequisite Cisco training: ICND 1 & 2 or CCNA Bootcamp, and ICOMM

After completing this course, students will be able to:
  • Explain what a voice gateway is, how it works, and describe its usage, components, and features
  • Describe the characteristics and configuration elements of VoIP call legs
  • Describe how to implement IP phones using Cisco Unified Communications Manager Express
  • Describe the components of a dial plan, and explain how to implement a dial plan on a Cisco Unified voice gateway
  • Explain what gatekeepers and Cisco Unified Border Elements are, how they work, and what features they support
  • Describe why QoS is needed, what functions it performs, and how it can be implemented in a Cisco Unified Communications network
mostrar detailes
Course Outline

Module 1: Introduction to Voice Gateway
Lesson 1: Understanding Cisco Unified Communications Networks and the Role of Gateways
Lesson 2: Examining Gateway Call Routing and Call Legs
Lesson 3: Configuring Gateway Voice Ports
Lesson 4: Understanding DSP Functionality, Codecs, and Codec Complexity

Module 2: VoIP Call Legs 
Lesson 1: Examining VoIP Call Legs and VoIP Media Transmission
Lesson 2: Explaining H.323 Signaling Protocol
Lesson 3: Explaining SIP Signaling Protocol
Lesson 4: Explaining MGCP Signaling Protocol
Lesson 5: Describing Requirements for VoIP Call Legs
Lesson 6: Configuring VoIP Call Legs

Module 3: Cisco Unified Communications Manager Express Endpoints Implementation
Lesson 1: Introducing Cisco Unified Communications Manager Express
Lesson 2: Examining Cisco Unified Communications Manager Express Endpoint Requirements
Lesson 3: Configuring Cisco Unified Communications Manager Express Endpoints

Module 4: Dial Plan Implementation 
Lesson 1: Introducing Call Routing
Lesson 2: Understanding Dial Plans
Lesson 3: Describing Digit Manipulation
Lesson 4: Configuring Path Selection
Lesson 5: Configuring Calling Privileges

Module 5: Gatekeeper and Cisco Unified Border Element Implementation
Lesson 1: Understanding Gatekeepers
Lesson 2: Examining Cisco Unified Border Element

Module 6: Quality of Service
Lesson 1: Introducing QoS
Lesson 2: Understanding QoS Mechanisms and Models
Lesson 3: Explaining Classification, Marking, and Link Efficiency Mechanisms
Lesson 4: Managing Congestion and Rate Limiting
Lesson 5: Understanding Cisco AutoQoS

Lab 1-1: Configuring Voice Ports 
Lab 1-2: Configuring DSPs
Lab 2-1: Configuring VoIP Call Legs
Lab 3-1: Configuring Cisco Unified Communications Manager Express to Support Endpoints
Lab 4-1: Implementing Digit Manipulation
Lab 4-2: Implementing Path Selection
Lab 4-3: Implementing Calling Privileges
Lab 5-1: Implementing gatekeepers
Lab 5-2: Implementing Cisco Unified Border Element
Lab 6-1: Implementing QoS Using Cisco AutoQoS and Manual Configuration