VMware Workspace ONE: Skills for UEM [V21.x] (EDU-WS1SUEM21)

In this three-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multi-platform endpoint management solution with VMware Workspace ONE®. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the three days, you will have the foundational knowledge for effectively implementing VMware Workspace ONE® UEM.


Objectives:

By the end of the course, you should be able to meet the following objectives:

  • Explain the general features and functionality enabled with Workspace ONE UEM
  • Summarize essential Workspace ONE administrative functions
  • Summarize and implement common Workspace ONE integrations
  • Explain the integration of Workspace ONE UEM with directory services
  • Explain and deploy Workspace ONE edge services
  • Onboard device endpoints into Workspace ONE UEM
  • Securely deploy configurations to UEM managed devices
  • Maintain environment and device fleet health
  • Deploy applications to UEM managed devices
  • Analyze a Workspace ONE UEM deployment

 

Intended Audience:

Workspace ONE UEM operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants

 

Prerequisites:

This course has no prerequisites.

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Course Outline:

1 Course Introduction

  • Introductions and course logistics
  • Course objectives


2 Platform Architecture

  • Summarize the features and functionality of Workspace ONE UEM
  • Outline the benefits of leveraging Workspace ONE UEM
  • Recognize the core and productivity components that make up the Workspace ONE UEM platform


3 Administration

  • Explain the features and functions of Workspace ONE Hub Services
  • Summarize hierarchical management structure
  • Navigate and customize the Workspace ONE UEM console
  • Outline account options and permissions


4 Enterprise Integrations

  • Outline the process and needs to integrate with directory services
  • Explain certificate authentication and practical implementation with Workspace ONE
  • Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console


5 Onboarding

  • Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management
  • Outline the steps for setting up autodiscovery in the Workspace ONE UEM console
  • Enroll an endpoint via the Workspace ONE Intelligent Hub app
  • Summarize platform onboarding options


6 Managing Endpoints

  • Explain the differences between device and user profiles
  • Describe policy management options for Windows 10 and macOS


7 Alternative Management Methods

  • Describe the function and benefits of device staging
  • Configure product provisioning in the Workspace ONE UEM console
  • Understand the benefits of deploying a Workspace ONE Launcher configuration to Android devices


8 Applications

  • Describe the features, benefits, and capabilities of application management in Workspace ONE UEM
  • Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console
  • Describe the benefits of using Apple Business Manager Content integration
  • Describe the benefits of using server-to-client software distribution
  • List the functions and benefits of the Workspace ONE Software Development Kit (SDK)


9 Device Email

  • Outline email clients supported by Workspace ONE UEM
  • Configure an Exchange Active Sync (EAS) profile in the Workspace ONE UEM console
  • Configure Workspace ONE® Boxer settings
  • Summarize the available email infrastructure integration models and describe their workflows


10 Content Sharing

  • Describe the benefits of using Content Gateway and the Content Gateway workflows
  • Describe the benefits of integrating content repositories with Workspace ONE UEM
  • Configure a repository in the Workspace ONE UEM console


11 Maintenance

  • Identify console tools that support maintenance
  • Analyze how to implement compliance policies to protect environmental security
  • Outline features and functions enabled by Workspace ONE Assist


12 Intelligence and Automation

  • Outline the functionality enabled by Workspace ONE Intelligence
  • Summarize and deploy automation
  • Describe the functions and benefits of using compliance policies
  • Explain the use-case for Freestyle Orchestrator and understand Freestyle Workflows
  • Outline the capabilities of sensors and scripts and the steps for creating them