Microsoft Teams Calling & Meetings Technical Fundamentals Training (TDM-MSBV02)

Effectively prepare and provide technical roles and staff with a firm understanding of Microsoft Teams core infrastructure and services.

Effectively prepare technical roles and staff to plan, deploy, operate and support Microsoft Teams Business Voice and Meetings

What Will Be Covered

  • Learn what makes up the architecture of Microsoft Teams
  • Key engineering design principals of Microsoft Teams
  • Learn the key service components of Microsoft Teams and service dependencies
  • Learn about the Microsoft Teams Power Platform and the development platform
  • The fundamentals of a telephone system and its associated components / services
  • Components and features of Microsoft Teams phone system 
  • Components and features of Microsoft Teams meetings solution
  • Administration of Microsoft Teams and what tool is used for what
  • Key considerations for network planning, readiness and configuration
  • Review of Teams usage reporting and Call Quality Dashboard for troubleshooting

Who Can Benefit

  • Distributors, Telco, MSP, System Integrator, Hardware partners 
  • Existing Skype for Business and collaboration partners
  • Teamwork partners seeking to build new or expand existing Calling and Meetings practices for Microsoft Teams
  • Meeting Room and devices partners looking to grow their technical capabilities to build a practice and support Microsoft Teams with Meetings and devices.


  • Practice Development Manager
  • Product Manager
  • Engineers
  • Functional Consultant 
  • Architects
  • Presales Technical
  • Support Engineers



Course Details

  • Telephony 101
  • Phone System
  • Calling Features
  • Calling Plans
  • Direct Routing
  • Devices
  • Teams Administration
  • Plan for Meetings
  • Meeting Configuration
  • Network Planning, Assessment and Configuration
  • Reporting and Analytics
  • Licencing and Resourcing
  • Microsoft Teams Overview and Architecture
  • Sharepoint Online & OneDrive for Business
  • Exchange Online
  • Stream
  • Office 365 Groups
  • Teams Services Dependencies
  • Microsoft Teamwork Solutions – Power Platform
  • Microsoft Teams Demo